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Our Delivery Plan: Meeting our commitments to you

Tracking progress on key projects that improve your water services

We’re investing in the improvements you care about – and your water bills help make them happen.

We’ve published our Delivery Plan to show how we’re progressing with key projects that matter to you.

  • Reducing storm overflows
  • Improving water quality
  • Expanding water metering
  • Protecting the environment through our WINEP programme

It’s all part of our commitment to being open and transparent about the work we’re doing for your community and the environment.

>1,000
schemes underway
100%
of our water schemes are on track with PCDs*
100%
of wastewater schemes are on track with PCDs*

*Measured against the end of AMP8 PCD requirements or regulatory dates (whichever is sooner)

Annual Delivery Plan and supporting table

Price Control Deliverables

Price Control Deliverables (PCDs). PCDs are another way for Ofwat to monitor our performance. They set out expectations for delivery on improvements and, where companies fail to deliver the outputs, funding will need to be returned.

Price Control Deliverables image