We would like to thank our customers for their patience while we completed urgent repair work in the Plymouth PL9 area. Our team have been working hard during the night and we are pleased to confirm that supplies in the area were restored at 2:00 AM this morning.
If you notice discolouration, simply run your kitchen tap for up to an hour to help it clear. The brown or yellow appearance is caused by the disturbance of natural sediment within the main and whilst not harmful, due to its appearance we don’t recommend that you drink it.
Find out more about discoloured water or how to claim a run off allowance.
Learn how to carry out an airlock test.
Need a bit of extra help?
If you, or someone in your house, has a medical condition that requires constant access to a water supply, or you would find it difficult to reach an alternative supply during a mains interruption, then sign up to our Priority Services Register. Our Priority Services are free, and you don’t need to be the bill payer to register.