Delivering for our customers
We are committed to delivering what matters most to customers and communities across the South West. Our record level of investment will see further improvement across the main customer priorities.
Work has already started on projects that will dramatically reduce use of storm overflows, maintain bathing water quality and strengthen water resilience.
What does this mean for you?
The main impact of our investment plans for customers will be in the outcomes – improved bathing water quality and a resilient supply of high-quality drinking water.
You might spot our people in your communities, vans, uniforms and works signage in your area.
Innovation
Without thinking in new ways, and coming up with new solutions, there is no progress. That’s why innovation is at the heart of all our plans for the future.
