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WaterCare Hub

Our dedicated site for our partners and organisations

Please note:

This page is for the use of partnerships within the community only and not for household customers. If you're a household customer please visit our customer site.

If you're not a partner and would like to be, you can register to work with us.

Partnerships

At South West Water, we're committed to working in partnership with a range of organisations and charities. Through our partnerships, we want to ensure that all our customers are aware of the support that is available to them if they need some additional help.

We understand that not every customer is in a position where they feel able to reach out to us, so have created the Watercare Hub to enable our trusted partners to access our user-friendly application for support on the behalf of our customers.

View our upcoming events

 

Work in partnership with us

We're currently working in partnership with the following charities and organisations:

Job centre plus logo CHAT logo Christians against poverty logo
The trussell trust logo Westward logo Live West logo
Devon and Somerset fire and rescue service department for work and pensions logo Community Energy Plus logo

If you would like to work in partnership with us then please apply here.

Come and meet us!

We regularly attend and host events all across the South West to help promote our services and help our customers apply to them. Look at our upcoming events to find out where we plan to be so you and your clients can come and see us. Don’t forget to invite us to any of your upcoming events, you can email the team on clteam@southwestwater.co.uk to check availability.

Our upcoming events

Date Town Time Event address
01/05/2026 Barnstaple 10:00 - 14:00 Seetec Barnstaple, Unit 2A Benning Ct, Barnstaple, England, EX31 1AB
01/05/2026 Penzance 11:00 - 14:30 Penzance Jobcentre, Branwell House, Clarence Street, Penzance, England, TR18 2NU
05/05/2026 Sidmouth 10:00 - 11:30 Sidmouth Foodbank, Primley United Reformed Church, Primley Road, Sidmouth, EX10 9LB
05/05/2026 Bugle 11:00 - 13:00 Bugle Support Hub, Bugle Village Hall, Bugle, PL26 8PG
05/05/2026 Honiton 12:30 - 15:00 Honiton Foodbank, Lees Buildings, Honiton, EX14 1DH
05/05/2026 Camborne 13:30 - 15:00 Camborne Foodbank, 7 Wesley Street, Camborne, England, TR14 8DP
06/05/2026 Plymouth 10:00 - 13:00 Barnardo's Community Drop In, Kit Hill Cres, Barne Barton, Plymouth, PL5 1EJ
06/05/2026 Barnstaple 10:00 - 12:30 Barnstaple Jobcentre, Princess House, Queen Street, Barnstaple, EX32 8HD
06/05/2026 Newquay 12:00 - 15:00 Newquay Veterans Hub, Newquay AFC, Clevedon Road, Newquay, TR7 2BU
07/05/2026 Tiverton 09:30 - 12:30 CHAT Tiverton, Coggans Well House, Phoenix Lane, Tiverton, EX16 6LU
07/05/2026 Padstow 10:00 - 12:30 Padstow Wellbeing Event, Padstow Library, 9 Hill Street, Padstow, PL28 8EB
07/05/2026 Bideford 10:00 - 12:00 Bideford Jobcentre, Northbank House, North Road, Bideford, EX39 2NR
07/05/2026 South Molton 10:30 - 12:30 South Molton Foodbank, YMCA Centre, Mill Street, South Molton, EX36 4AS
07/05/2026 Penzance 11:00 - 14:00 John Daniel Centre, Roscadghill Rd, Penzance, England, TR20 8TP
08/05/2026 Bideford 10:30 - 13:30 Bideford Foodbank, Supreme House, Pitt Lane, Bideford, EX39 2NR
11/05/2026 Truro 09:30 - 12:30 Truro Veterans Support Hub, Saint Clement's Hill, Truro, TR1 1NY
11/05/2026 Barnstaple 10:00 - 14:00 Barnstaple Seetec, Unit 2a, Bennington Court, Barnstaple, EX31 1AB
13/05/2026 Penzance 09:30 - 12:30 Food for Families, 59 Queen Street, Penzance, England, TR18 4DF
13/05/2026 Exeter 10:00 - 14:30 Cancer Health and Being Fair, St. James Park Stadium Way, Exeter EX4 6PX
13/05/2026 Bournemouth 10:00 - 12:00 Moordown Foodbank, Life Centre, 711-715 Wimborne Road, Moordown, BH9 2AU
13/05/2026 Brixham 10:30 - 12:30 Brixham Jobcentre, 28 New Rd, Brixham TQ5 8NQ
14/05/2026 Bideford 12:00 - 13:30 Bideford Library Community Café, The Arts Centre The Quay, Bideford, England, EX39 2EY
15/05/2026 Helston 10:00 - 12:00 Helston Veterans Support Hub, RNAS Culdrose Community Centre, Hibernia Road, Helston, TR13 8DJ
15/05/2026 Crediton 10:00 - 12:00 Crediton Foodbank, 98 High St, Crediton EX17 3LB
18/05/2026 Redruth 08:30 - 12:00 Redruth Foodbank, St Andrews Church, 1 Clinton Road, Redruth, TR15 2QB
19/05/2026 Penryn 11:30 - 14:30 Penryn Veterans Hub, St Gluvias Cricket Club, Kernick Road, Penryn, TR10 9DD
21/05/2026 St Austell 11:00 - 13:00 St Austell Support Hub, Light & Life Centre, Unit 4 5, Brunel Business Park, The Sidings, St Austell, Cornwall, PL25 4TJ
26/05/2026 Brixham 10:30 - 12:30 Brixham Jobcentre, 28 New Rd, Brixham TQ5 8NQ
26/05/2026 Plymouth 12:30 - 15:00 Plymouth Seetec, Floor 4 4, Old Tree Ct, /64 Exeter St, Plymouth, PL4 0AJ
27/05/2026 Redruth 10:00 - 13:00 Redruth Veterans Hub, Alma Place, Redruth, Cornwall, TR15 2AT
27/05/2026 Newton Abbot 10:00 - 13:00 Newton Abbot Jobcentre, Forde House, Forde Road, Brunel Industrial Estate, Newton Abbot, TQ12 4FS
27/05/2026 Launceston 10:00 - 12:30 Launceston Jobcentre, 11 Tower St, Launceston PL15 8BQ 
27/05/2026 Launceston 13:00 - 16:00 Launceston Seetec, 2-4 Church Street, Launceston, PL15 8AP
27/05/2026 Penzance 13:30 - 15:30 Penzance Veterans Hub, Penzance & Newlyn RFC, Alexandra Rd, Penzance, England, TR18 4LY
28/05/2026 Launceston 09:30 - 12:00 Launceston Health Hub, 8 Exeter Street, Launceston, PL15 9EQ