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WaterCare Hub

Our dedicated site for our partners and organisations

Please note:

This page is for the use of partnerships within the community only and not for household customers. If you're a household customer please visit our customer site.

If you're not a partner and would like to be, you can register to work with us.

Partnerships

At South West Water, we're committed to working in partnership with a range of organisations and charities. Through our partnerships, we want to ensure that all our customers are aware of the support that is available to them if they need some additional help.

We understand that not every customer is in a position where they feel able to reach out to us, so have created the Watercare Hub to enable our trusted partners to access our user-friendly application for support on the behalf of our customers.

View our upcoming events

 

Work in partnership with us

We're currently working in partnership with the following charities and organisations:

Job centre plus logo CHAT logo Christians against poverty logo
The trussell trust logo Westward logo Live West logo
Devon and Somerset fire and rescue service department for work and pensions logo Community Energy Plus logo

If you would like to work in partnership with us then please apply here.

Come and meet us!

We regularly attend and host events all across the South West to help promote our services and help our customers apply to them. Look at our upcoming events to find out where we plan to be so you and your clients can come and see us. Don’t forget to invite us to any of your upcoming events, you can email the team on clteam@southwestwater.co.uk to check availability.

Our upcoming events

Date Town Time Event address
08/09/2025 Barnstaple 10:00 - 14:00 Seetec Barnstaple, Unit 2a, Bennington Court, EX31 1AB
08/09/2025 Bodmin 10:00 - 13:00 Veterans Regroup Shire House Suite, Mount Folly Square, Bodmin PL31 2DQ
09/09/2025 Penzance 09:30 - 12:00 Penzance Jobcentre, Branwell House, Clarence Street, Penzance, TR18 2NU
09/09/2025 Penzance 13:00 - 15:00 John Daniels Centre (Roscadghill Rd, Penzance, England, TR20 8TP)
10/09/2025 Newton Abbot 10:30 - 12:30 Community Outreach Programme, The Courtenay Centre, Kingsteignton Road, Newton Abbot, TQ12 2QA
10/09/2025 Barnstaple 10:00 - 12:00 Barnstaple Jobcentre, Princess House, Queen Street, Barnstaple, EX32 8HD
10/09/2025 Holsworthy 14:00 - 16:00 Holsworthy Foodbank, Memorial Hall, Manor Car Park, North Road, Holsworthy, EX22 6DJ
11/09/2025 Axminster 09:00 - 12:30 Pippins Centre and Job Club, Hanover House, Chard Street, Axminster, EX13 5DZ
11/09/2025 St Austell 13:00 - 15:00 St Austell Foodbank, Light & Life Centre, Unit 4 5, Brunel Business Park, The Sidings, St Austell, Cornwall, PL25 4TJ
11/09/2025 Holsworthy 14:00 - 16:00 Holsworthy Hub, Manor Suite, Memorial Hall, North Road, Holsworthy, EX22 6DJ
12/09/2025 Tiverton 10:00 - 12:00 Tiverton Jobcentre, Phoenix House, Phoenix Lane, Tiverton, EX16 6FF
12/09/2025 Perranporth  13:00 - 15:30 Perranporth Community Hub, Family Hub, Liskey Hill, Perranporth, TR6 0EU
15/09/2025 Helston 09:00 - 13:00 Helston Jobcentre, Helston Library, Trengrouse Way, Helston, England, TR13 8AG
15/09/2025 Tiverton 09:30 - 13:00 CHAT Tiverton, Coggan's Well House, Phoenix Lane, Tiverton, England, EX16 6LU
16/09/2025 Liskeard 11:00 - 14:00 Lighthouse Liskeard, 7 Church Street, Liskeard, PL14 3AG
17/09/2025 Plymouth 10:00 - 15:00 Devonport Jobcentre, Queen House, St Levan Road, Devonport, Plymouth, PL2 3BD
18/09/2025 Barnstaple 10:00 - 12:00 Wellbeing Hub, 6 Shelley Way, St Budeaux, Plymouth, PL5 1QF
18/09/2025 St Austell 11:00 - 13:00 St Austell Support Hub, Light & Life Centre, Unit 4 5, Brunel Business Park, The Sidings, St Austell, Cornwall, PL25 4TJ
18/09/2025 Penryn 14:00 - 17:00 Penryn Foodbank, Highway Church Community Centre, Church Road, Penryn, TR10 8DA
19/09/2025 Cullompton 09:30 - 11:30 Cullompton Community Centre, Pye Corner, Collumpton, EX15 1JX
19/09/2025 Redruth 10:00 - 13:00 Redruth Library, Alma Place, Redruth, TR15 2AT
22/09/2025 Penryn 10:00 - 14:00 Penryn Foodbank, Highway Church Community Centre, Church Road, Penryn, TR10 8DA
24/09/2025 Launceston 10:00 - 15:00 Launceston Jobcentre, 11 Tower Street, Launceston, PL15 8BQ
24/09/2025 Newton Abbot 10:00 - 13:00 Newton Abbot Jobcentre, Forde House, Forde Road, Brunel Industrial Estate, Newton Abbot, TQ12 4FS
24/09/2025 Redruth 00:00 - 13:00 Redruth Veterans Hub, Redruth Library & Information Service, Alma Place, Redruth, TR15 2AT
24/09/2025 Launceston 13:00 - 16:00 Seetec Launceston, 2-4 Church Street, Launceston, PL15 8AP
25/09/2025 Launceston 09:30 - 12:00 Launceston Health Hub, 8 Exeter Street, Launceston, PL15 9EQ
25/09/2025 Barnstaple 09:00 - 17:00 Lifestyle and Wellbeing Fair, Cedars Inn, Bickington Road, Barnstaple EX31 2HE
26/09/2025 Honiton 19:30 - 13:00 Honiton Jobcentre, 128 High Street, Honiton, EX14 1JP
26/09/2025 Penzance 11:00 - 13:00 WAC Penzance, Colinsey Road, Penzance, TR18 3NZ
29/09/2025 Bude 09:30 - 12:30 Bude Jobcentre, Summerleaze Crescent, Bude, EX23 8BT
29/09/2025 Bude 13:00 - 14:00 Bude Library Drop In, Bude Library, The Wharf, Bude, EX23 9LG
30/09/2025 Plymouth 10:00 - 12:15 Plymouth Jobcentre, Old Tree Court, 64 Exeter Street, Plymouth, PL4 0AJ
30/09/2025 Plymouth 12:30 - 15:00 Plymouth Seetec, Floor 4 Old Tree Court, 64 Exeter Street, Plymouth, PL4 0AJ