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WaterCare Hub

Our dedicated site for our partners and organisations

Please note:

This page is for the use of partnerships within the community only and not for household customers. If you're a household customer please visit our customer site.

If you're not a partner and would like to be, you can register to work with us.

Partnerships

At South West Water, we're committed to working in partnership with a range of organisations and charities. Through our partnerships, we want to ensure that all our customers are aware of the support that is available to them if they need some additional help.

We understand that not every customer is in a position where they feel able to reach out to us, so have created the Watercare Hub to enable our trusted partners to access our user-friendly application for support on the behalf of our customers.

View our upcoming events

 

Work in partnership with us

We're currently working in partnership with the following charities and organisations:

Job centre plus logo CHAT logo Christians against poverty logo
The trussell trust logo Westward logo Live West logo
Devon and Somerset fire and rescue service department for work and pensions logo Community Energy Plus logo

If you would like to work in partnership with us then please apply here.

Come and meet us!

We regularly attend and host events all across the South West to help promote our services and help our customers apply to them. Look at our upcoming events to find out where we plan to be so you and your clients can come and see us. Don’t forget to invite us to any of your upcoming events, you can email the team on clteam@southwestwater.co.uk to check availability.

Our upcoming events

Date Town Time Event address
01/08/2025 Helston 10:00 - 12:00 Mustard Seed, Wendron Street, Helston, TR13 8PS
01/08/2025 Buckfastleigh 10:00 - 12:00 Buckfastleigh Foodbank, St Lukes Church, Plymouth Road, TQ11 0DA
01/08/2025 Helston 13:00 - 16:00 Helston Library, Trengrouse Way, Helston, TR13 8AG
04/08/2025 Tiverton 09:30 - 12:30 CHAT Tiverton, Coggan's Well House, Phoenix Lane, Tiverton, England, EX16 6LU
04/08/2025 Bideford 10:30 - 13:30 Bideford Foodbank, Supreme House, Pitt Ln, Bideford, EX39 3JA
04/08/2025 Redruth 09:00 - 11:00 Redruth Foodbank, St Andrews Church, Clinton Road, Redruth, TR15 2LL
04/08/2025 Redruth 11:00 - 14:00 Community and Services Day, Redruth Rugby Club, The Recreational Ground, Redruth, TR15 1SY
05/08/2025 Torquay 10:00 - 13:00 Seetec Torquay, 1st Floor Union House, 89 Union Street, TQ1 3DG
05/08/2025 Bugle 11:00 - 13:00 Bugle Support Hub, Bugle Village Hall, PL26 8PH
05/08/2025 Honiton 12:30 - 15:00 Honiton Foodbank, Lees Buildings, Honiton, EX14 1DH
06/08/2025 St Dennis 10:00 - 12:00 Clay Tawc, Fore Street, St Dennis PL26 8AF
06/08/2025 Barnstaple  09:00 - 12:00 Barnstaple Jobcentre, Princess House, Queen Street, Barnstaple, EX32 8HD
06/08/2025 Holsworthy 14:00 - 16:00 Holsworthy Foodbank, Memorial Hall, Manor Car Park, North Road, EX22 6DJ
07/08/2025 Bideford 10:00 - 13:00 Bideford Jobcentre, Northbank House, North Road, Bideford, EX39 2NR
07/08/2025 South Molton 10:30 - 12:30 South Molton Foodbank, YMCA Centre, Mill Street, South Molton, EX36 4AS
09/08/2025 Plymouth 11:00 - 16:00 Barne Barton Fun Day, Tamar View, Barne Barton, Plymouth, PL5 1DD
11/08/2025 Barnstaple 10:00 - 14:00 Seetec Barnstaple, Unit 2a, Bennington Court, EX31 1AB
11/08/2025 Redruth 10:30 - 14:00 The Elms Community Event, East Pool Mine, Pool, Redruth, TR15 3NP
13/08/2025 Plymouth 10:00 - 13:00 Plymouth Jobcentre Health Information Session, Old Tree Court, 64 Exeter Streer, Plymouth, PL4 0AJ
13/08/2025 Newton Abbot 10:30 - 12:30 Community Outreach Programme, The Courtenay Centre, Kingsteignton Road, Newton Abbot, TQ12 2QA
14/08/2025 Axminster 09:00 - 12:30 Pippins Centre and Job Club, Hanover House, Chard Street, Axminster, EX13 5DZ
14/08/2025 St Austell 13:00 - 15:00 St Austell Foodbank, Light & Life Centre, Unit 4 5, Brunel Business Park, The Sidings, St Austell, Cornwall, PL25 4TJ
14/08/2025 Holsworthy 14:00 - 16:00 Holsworthy Hub, Manor Suite, Memorial Hall, North Road, Holsworthy, EX22 6DJ
15/08/2025 Cullompton 09:30 - 11:30 Cullompton Community Centre, Pye Corner, Collumpton, EX15 1JX
18/08/2025 Helston 09:00 - 13:00 Helston Jobcentre, Helston Library, Trengrouse Way, Helston, England, TR13 8AG
18/08/2025 Tiverton 09:30 - 13:00 CHAT Tiverton, Coggan's Well House, Phoenix Lane, Tiverton, England, EX16 6LU
20/08/2025 Plymouth 10:00 - 15:00 Devonport Jobcentre, Queen House, St Levan Road, Devonport, Plymouth, PL2 3BD
20/08/2025 Plymouth 10:00 - 14:00 Southway Community Centre, Plymouth, PL6 6TB
21/08/2025 Barnstaple 10:00 - 12:00 Wellbeing Hub, 6 Shelley Way, St Budeaux, Plymouth, PL5 1QF
21/08/2025 Budleigh Salterton 10:30 - 15:30 Resident Connect Festival, Holt Bar and Terrace, East Budleigh Road, Budleigh Salterton, EX9 7BA
21/08/2025 St Austell 11:00 - 13:00 St Austell Support Hub, Light & Life Centre, Unit 4 5, Brunel Business Park, The Sidings, St Austell, Cornwall, PL25 4TJ
21/08/2025 Penryn 14:00 - 17:00 Penryn Foodbank, Highway Church Community Centre, Church Road, Penryn, TR10 8DA
22/08/2025 Honiton 09:30 - 13:00 Honiton Jobcentre, 128 High Street, Honiton, EX14 1JP
25/08/2025 Bude 09:00 - 12:30 Bude Jobcentre, Summerleaze Crescent, Bude, EX23 8BT
25/08/2025 Bude 13:00 - 14:00 Bude Library Drop In, Bude Library, The Wharf, Bude, EX23 9LG
26/08/2025 Plymouth 10:00 - 12:15 Plymouth Jobcentre, Old Tree Court, 64 Exeter Street, Plymouth, PL4 0AJ
26/08/2025 Plymouth 12:30 - 15:00 Plymouth Seetec, Floor 4 Old Tree Court, 64 Exeter Street, Plymouth, PL4 0AJ
26/08/2025 Newquay 10:00 - 13:00 Newquay Veterans Hub, Kamp Menalhyl, Bridge Hill, St Columb Major, Saint Columb TR9 6BD
27/08/2025 Barnstaple 10:00 - 12:00 Barnstaple Wellbeing Café, Tuly Street, Barnstaple, EX31 1EL
27/08/2025 Launceston 10:00 - 15:00 Launceston Jobcentre, 11 Tower Street, Launceston, PL15 8BQ
27/08/2025 Newton Abbot 10:00 - 13:00 Newton Abbot Jobcentre, Forde House, Forde Road, Brunel Industrial Estate, Newton Abbot, TQ12 4FS
28/08/2025 St Day 10:30 - 14:30 Coastline Action Day, Mineral Way, St Day, TR16 5BZ
28/08/2025 Launceston 09:30 - 12:00 Launceston Health Hub, 8 Exeter Street, Launceston, PL15 9EQ