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Innovation

Continually evolving and improving

Why innovation is so important

Without thinking in new ways, and coming up with new solutions, there is no progress. That’s why innovation is at the heart of all our plans for the future. We must meet stretching, ambitious targets to overcome increasing challenges presented by climate change, our aging infrastructure, and new expectations of us from customers and regulators.

New ideas, new ways of thinking and new technologies are the way forward. We need solutions that have far-reaching, cross-cutting benefits,addressing our  priority areas:  Water Quality & Resilience, Storm Overflows & Pollutions, Net Zero & Environmental Gains, and Affordability & Delivering for our customers.

Routes to innovation

Recognising that not all ideas are equal, we help the business select the right delivery route for innovation – maximising impact for our customers, society, and the environment.

    1. Centre for Resilience in Environment, Water, and Waste (CREWW) Research

 https://www.southwestwater.co.uk/about-us/what-we-do/innovation/creww

    1. Ofwat Innovation Fund

Accelerating breakthrough innovation through collaboration – sharing data, knowledge and experience across the water sector and supply chain.

    1. Internal Ideation from scouting, testing and deployment

Identifying near-to-market tech and rapidly deploying solutions that bring real, measurable service benefits.

    1. EU Horizon Funding

Collaborating with other water utilities outside of the UK, and various partners in academia, industry, and from other utility sectors across the EU.

    1. UK Water Industry Research (UKWIR)

Collaborating with UKWIR to Influence and shape the UK’s water research agenda; lead or support targeted research projects with sector-wide impact.

Innovation in action

Below are some of the live and complete innovation projects South West Water are involved in the delivery of.

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Water Net Gain

Water Net Gain is an Ofwat funded project led by South West Water and Westcountry Rivers Trust.

This research project aims to incentivise landowners and farmers to store water on their land for gradual release into the river during periods of drought.

Creating de-centralised water storage solutions that have the potential to deliver demand reduction benefits.

While this project focusses on water resources and drought resilience, during periods of high rainfall more water can be trapped in the catchments reducing flood and erosion risk and deliver biodiversity benefits.

AI magnifying glass above storm tank
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Hele Attenuation Tank

AIoT is a Ofwat funded cross-sector initiative lead by Severn Trent, with partners including Microsoft, BT, the National Cyber Security Centre, and the University of Exeter. It aims to use artificial intelligence to monitor waste catchment areas in real time, reducing flooding and sewage pollution. South West Water are delivering a trial in Ilsham Valley. Following completion of the installation of new outstation with the telemetry equipment at Hele tank, we are moving into Stage 4 of the project – Live Trials of System AI, preparing the Hele tank for artificial intelligence and real-time operational technology.

Areas of focus

We have four areas of focus for future innovation which will support our delivery of Our Plan for Change. If you have an idea, technology, or concept that you know can help us do this, please get in touch using the form below.

Our projects

Centre for Resilience in Environment, Water and Waste (CREWW) team

CREWW

Together with the University of Exeter, we’ve set up the Centre for Resilience in Environment, Water and Waste (CREWW), where we’ll be researching some of the most important challenges faced by the water sector today.

More about CREWW
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Gunnislake Fish Pass

Lots of different species of fish use the River Tamar as a spawning destination, and we're planning a new fish pass that allows them to journey up the river more easily.

Read about the new fish pass