We're rolling out innovative leak detection technology across the region in an effort to tackle customer leaks head-on.

LeakBots are smart devices which help identify internal leaks within customers’ properties. The LeakBot device can be clipped onto a water pipe near the customer’s internal stop tap and detect if there is a constant flow of water within the property, providing an instant alert to the customer’s smartphone.

 If a leak is detected and customers are unable to find and fix it, LeakBot can send out an engineer to undertake the repair, free of charge.

Free Leak Find & Fix service

As a South West Water customer, you get leak location and repair visits for free. Meaning that if LeakBot spots a leak you can arrange for one of LeakBot’s expert plumbers to find and fix the problem, and we’ll take care of the cost.

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