Our work for the environment is about halting the decline of nature and leaving places better than we found them.
The mix of different landscapes in the South West makes it a particularly special place to look after. We have amazing partners who work with us to keep it thriving, like the Wildlife Trusts, West Country Rivers Trust, South West Lakes Trust, the Environment Agency, Natural England and many more.
Here’s a glimpse into the places we help manage.
Following a 2-star environmental rating from the EA, and ranking second-worst performing wastewater company in the UK for pollutions, we can only apologise to our customers for this performance, and promise to do better from now on.
Operating water and wastewater networks comes hand-in-hand with working with, and for, the environment. Some of our activities that impact the environment are:
This is when we take water out of the environment for treating into drinking water. We're heavily monitored on this by the Environment Agency who outline exactly how much we can take and when. This is particularly tricky during drought conditions when demand remains the same but the amount of available water is low.
Pumping stations help water and wastewater travel uphill (and the South West has many hills!). This also takes a huge amount of energy. We’ve done a lot of work to make our pumps as efficient as possible.
When roads, fields or moors need digging up for us to access pipes and valves that need fixing, we make sure to return those areas to how we found them. We’ve also committed in improving biodiversity at those sites.