Would you prefer to apply on the phone?
Sometimes it’s just easier to talk to someone, and our friendly team are here to help. You can call us on 0344 346 1010, and we’re available 8am-6pm Monday to Friday, and 9am-1pm on Saturdays.
Need a little extra help?
Our Priority Services are available to anyone in our area, whether they pay the bill or not. You may need support due to disability, illness, age, communication needs, or other circumstances. Account holders and carers can also register on someone else’s behalf.
Have you signed up to our Priority Services register?
Let us know if you've already signed up, would like to join or just need some further information about our Priority Services register (PSR).