Sometimes it’s just easier to talk to someone, and our friendly team are here to help. You can call us on 0344 346 1010, and we’re available 8am-6pm Monday to Friday, and 9am-1pm on Saturdays.
If you, or anyone you know needs help, you can see our options below.
If you’re currently applying for any means-tested benefits, please let us know and we can put your account on hold until your application is complete.
That’s why we have WaterCare+, chat to one of our friendly experts, either on the phone or face-to-face, to talk through your options. They’ll make sure you’re getting the best support, when and where you need it most.
As part of this they’ll:
Sounds like the kind of help you need? Just call 0344 346 1010 and ask to speak to a member our Affordability and Vulnerability Team.
Let's find out with 5 simple questions