Latest news (Drinking water services)

3 August 2022 - Update on continued dry weather

We continue to experience an unprecedented and prolonged period of hot and dry weather, alongside extremely high levels of demand.


28 July 2022 - Update on continued dry weather

While we have no immediate plans to implement water restrictions, the long period of unprecedented hot and dry weather we are experiencing, along with extremely high levels of demand, means we are constantly reviewing our position.


Tackling invasive non-native species to help protect our wetlands

Amongst habitat loss, fragmentation, pollution and climate change, invasive non-native species are one of the topmost serious threats to biodiversity in the UK. In fact, invasive species are just as heavily affecting our economy and health. But what are invasive species and what can we do to limit their invasion?


Decorative bench to raise awareness of invasive fish species in Cornwall

A new decorative bench has been installed at Cornwall’s Siblyback Lake as a novel way to raise awareness of the threats posed by the predatory invasive non-native species, the ruffe.


Elysium Great West Run announces free water refills for runners

The Elysium Great West Run 2022 has announced it is partnering with South West Water to provide free drinking water for runners at this weekend’s event.


South West Water reopens community fund to support water-saving projects

South West Water is taking new applications for its successful Water-Saving Community Fund to help support local projects with water-saving initiatives.


Dial Before You Dig to prevent third party damage

Millions of holes are dug every day across the country and severe damage can be caused if workers don’t check for existing assets before they begin digging.


South West Water issues advice to customers to fight the freeze and wrap up pipes this cold snap

With temperatures starting to drop, South West Water is reminding customers of the importance of being prepared for the colder weather ahead.


Get ready for winter, advises South West Water

We’re all likely to be spending much more time at home this winter, and it’s important to be prepared for the colder weather ahead.


A new dawn for Mayflower and the end of an era for Crownhill

Today (Wednesday 4 November), a quarter of a million people in the Plymouth area will be drinking water produced by a new, state-of-the-art treatment works.


Vandals damage important water infrastructure

South West Water is urging members of the public to help protect essential water supply infrastructure by reporting vandalism.


South West Water takes major step in controlling bursts and reducing service interruptions

South West Water has become the first UK water company to become self-sufficient in installing Advanced Valve Technologies’ (AVT) EZ Valve™ kits, acquiring new equipment and expertise to help control burst situations and reduce service interruptions to customers.