Accounts Helpline 

Call this number if you have a query about your account

0344 346 1010* 

Opening hours are 9am - 5pm Monday to Friday 

Saturdays 9am - 12pm 

Relay UK (NGT): Dial 18001 before the helpline number

Minicom: 0800 169 9965

*03 numbers are charged at standard rates and will be included in any free minutes in a mobile or landline phone contract.

24 Hour Emergency Helpline

Call this number if you have an emergency with your water or sewerage supply

0344 346 2020* 

 

 

Relay UK (NGT): Dial 18001 before the helpline number

Minicom: 0800 169 9965

*03 numbers are charged at standard rates and will be included in any free minutes in a mobile or landline phone contract.

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Accounts Helpline  0344 346 1010* - Call this number if you have a query about your account. Opening hours are 9am - 5pm Monday to Friday, Saturdays 9am - 12pm.

*03 numbers are charged at standard rates and will be included in any free minutes in a mobile or landline phone contract.