Service Updates

PL26 7 | St Austell | Unplanned interruption | 17-08-2026 07:45 PM

DT7 3 | Lyme Regis | Unplanned interruption | 17-08-2026 01:50 PM

EX13 7 | Axminster | Unplanned interruption | 17-08-2026 08:00 AM

PL15 8EZ | Queen Elizabeth Road | Launceston | Unplanned interruption | 16-08-2026 11:00 PM

EX4 2 | Nadderwater | Exeter | Escalation or Event | 27-07-2026 09:00 AM

See what’s going on in your area.

View all the essential work on the network that’s being carried out.

Service updates

We'll update this page with details of any ongoing incidents in the South West.

Stithians incident

In your area

In your area

Get text and email alerts about work in your area

Stay informed about planned works, supply interruptions and incidents that could affect your water supply.

To receive text and email updates, log in to your online account and make sure your mobile number and email address are up to date.

Don't have an online account yet? Registering only takes a few minutes.

Log in to your accountRegister for an online account
Get text and email alerts about work in your area image
Plastic water bottle being filled by a tap

Preparing for an incident

Tips on how to prepare for a planned incident.

How to prepare ahead of time
Two operatives working in the road behind a South West Water van

Unplanned events

Find more information about the support you can expect from us in an emergency.

Learn how we manage