We would like to thank our customers for their patience. Unfortunately, due to unforeseen circumstances, we could not complete the repair in Plymouth, PL6 6 as planned. We will continue to keep you updated regarding any future interruptions. We apologise for any inconvenience caused during this time.

If you notice discolouration, simply run your kitchen tap for up to an hour to help it clear. The brown or yellow appearance is caused by the disturbance of natural sediments that can build up over time within the main. These are generally associated with metals such as iron and manganese and whilst not harmful, we fully understand that you may not want to drink the water due to the discolouration.

Click here to find out more about discoloured water or to claim a run off allowance.

Click here to find out how to carry out an airlock test

Need a bit of extra help?

If you, or someone in your house, has a medical condition that requires constant access to a water supply, or you would find it difficult to reach an alternative supply during a mains interruption, then sign up to our Priority Services Register. Our Priority Services are free, and you don't need to be the bill payer to register. Click here to register.

Service Updates

TR9 6NQ | Higher Fraddon | St Columb | Unplanned interruption | 05-10-2026 06:30 PM

PL2 3DS | Segrave Road | Plymouth | Unplanned interruption | 05-10-2026 01:20 PM

PL2 3 | Plymouth | Unplanned interruption | 05-10-2026 12:15 PM

EX13 7LG | Axminster | Unplanned interruption | 05-10-2026 12:00 PM

PL159RG | PL159RQ | Launceston | Unplanned interruption | 05-10-2026 11:40 AM

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