Our investment
We're investing in essential upgrades to the water network across East Devon as part of the East Devon Mains Replacement Project.
The project includes the installation of approximately 50km of new water mains across seven District Metered Areas such as Kentisbeare, Widworthy, Whimple and Boasley Cross. Much of the existing network was installed many decades ago and has a history of leaks, bursts and ongoing maintenance issues.
By replacing these older assets, we're helping to reduce leakage, improve reliability and provide a more resilient water network for local communities. This investment will help ensure the network is better equipped to meet future demand, while continuing to provide a reliable supply of drinking water to customers across.
What the work involves
We'll be installing new water mains across several locations throughout East Devon to replace ageing infrastructure and improve the performance of the local network.
To minimise disruption wherever possible, we'll use a combination of construction techniques, including trenchless methods such as directional drilling and pipe bursting, alongside traditional excavation where required. All affected areas will be reinstated following completion of the works.
Benefits of the project
This investment will help reduce the number of leaks and bursts on the network, improving reliability for customers and reducing the need for reactive repairs.
By upgrading ageing infrastructure, we're creating a more resilient water network that can continue to support local communities, while also reducing water lost through leakage and helping to protect the environment.
Project timeline
This project is expected to start in October 2026 and finish in the summer 2027.
More accurate dates for each town will be shared via project pages once we have further details.
Contact us
If you have any questions about the scheme, please contact our Customer Liaison Officer, Kelly-Jade Browning on 07851 256622, or our Customer Services Helpline on 0344 346 2020 between 8am and 6pm, Monday to Friday.
Please only call outside of these times in an emergency.